Kohler
Kohler Marble Factory Router

Inquiry

Tell us what you're building—sketches welcome. A real engineer replies same-day, sets expectations, and maps the first decisions.

Getting to Know Each Other

Short intro call. Meet your engineer, QC lead, and the team that will make your part. Pick channels and cadence; leave with dates.

Reference Photos & Finish

Share target look & feel. We return surface options with photos and call out parting lines and gates—trade-offs are crystal clear.

Design Process

Friendly DFM with visuals: draft, ribs, bosses, tolerances. We lock QC methods now so "pass/fail" means the same to everyone.

Materials & Options

Looking at your design and product we discuss which materials and production processes might best achieve your vision. ABS, PC, PP, PA+GF—together we pick what fits strength, heat, and cost. Color masters are sampled and labeled; we log exact resin codes for reorders. Surface options—polish, texture, coating—are photographed under neutral light. We balance weight vs. stiffness, and cycle time vs. cosmetics. Alternatives are documented for future cost downs, not just today. Every choice is repeatable and on file.

Planning the Order

We build a visible schedule: tooling, T0/T1/T2, approvals, and ship windows. Packaging, labeling, and pallet specs are agreed early—no last-week surprises. QC level (AQL) and measurement reports are defined per feature. You see the critical path and the buffer days. If something moves, the plan updates—always in writing. Your project breathes but never drifts.

Samples before mass-production

First shots come with daylight photos, short videos, and measurements. We highlight what's perfect and what still needs love. Small tweaks are handled fast; big ones get options and clear trade-offs. You approve knowing exactly what ships later. Courier tracking is sent the same day. You hold the sample and feel the future production in your hands.

Submit Order & Terms

PO, drawings, BOM, and labeling are frozen together. Payment terms are transparent—deposit, milestones, and balance timing. We share the production lock-in date to secure materials on time. Your files are versioned; everyone works from the same truth. No PO graveyards, no email archaeology. Clarity lowers stress, and stress kills quality—so we keep it clear.

Production & Quality

You get short, regular updates with photos from the line. In-process checks catch drift before it becomes scrap. Final QC includes appearance, function, and packaging integrity. We document fixes, not excuses. If a risk appears, you see options, not problems. Pride is built into the part—so is traceability.

Packaging & Freight

Freight help

Service

We are here when you need us

Follow Up

We follow up after arrival to hear the truth from the field. Market feedback becomes the next improvement ticket. Cost downs, colorways, or accessory parts are mapped for the roadmap. Your moulds and data stay production-ready—no re-learning next time. Reorders become a button, not a project. The relationship compounds: faster, better, easier—every run.